Refund policy

30-Day Returns

We want you to love your LaneShield light. If you're not happy with your purchase, you can return it within 30 days of delivery.

Return conditions

• Items must be unused, undamaged and in their original condition and packaging.
• The customer is responsible for return shipping costs. Original shipping is free and non-refundable.
• No restocking fee.
• The Shipping Protection fee is non-refundable.

How to start a return

Email us at LaneShield@outlook.com with your order number. We'll reply with the return address and instructions. Items sent back without first requesting a return will not be accepted.

Damaged or defective items

If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and photos of the item. We'll send a replacement or issue a refund at no extra cost to you.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5-10 business days. Your bank may take additional time to post the refund.

Exchanges

To exchange an item, return the original item and place a new order.

Contact

Questions? Email LaneShield@outlook.com or call +1 (507) 225-7772.